Returns & Exchanges

At INIU, we stand behind the quality of our products with a hassle-free 30-day return policy to ensure your complete satisfaction. If you are not entirely happy with your purchase, we offer easy returns and exchanges for all items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Place the product in its original packaging with all included accessories and manuals to ensure a full refund or successful exchange.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.